Privacy Policy

At Luxa we are committed to protecting your privacy and to processing your personal data transparently and in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

1. Data controller

  • Owner: Pawel Surmak (trade name "Luxa")
  • NIF: Y7972221K
  • Address: Avenida Selección Española de Fútbol, 18, B, 1st floor, 28660 Boadilla del Monte (Madrid), Spain
  • Email: info@luxa-biochimeneas.es
  • Website: https://luxa-biochimeneas.es

2. Data we process

Identification and contact data (name, surname, address, telephone, email), order and billing data, and browsing data collected through cookies (see Cookie Policy).

3. Purposes and legal basis

  • To manage your orders, shipping, billing and customer service (performance of a contract).
  • To comply with our legal, tax and accounting obligations (legal obligation).
  • To send you commercial communications if you subscribe to our newsletter (your consent).

4. Retention

We keep your data for as long as a commercial relationship exists and, afterwards, for the periods legally required (tax, accounting and warranty obligations).

5. Recipients

We share data with the providers necessary to deliver the service (Shopify platform, payment gateways and shipping companies). We do not transfer your data to third parties for other purposes, except where legally required.

6. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to info@luxa-biochimeneas.es. You may also file a complaint with the Spanish Data Protection Agency (www.aepd.es).